Shipping policy

At 1R Automotive, we aim to deliver your orders safely and on time. This Shipping Policy outlines our order processing, shipping timelines, and delivery terms.

Order Processing
All orders are processed within 1 to 3 business days after confirmation. Orders are not processed on Sundays or public holidays. Once your order is processed, it will be handed over to our delivery partners for shipment.

Shipping Time
Orders are typically delivered within 7 to 10 business days from the date of dispatch, depending on your location and service availability.

Shipping Charges
Shipping charges, if applicable, will be calculated and displayed at checkout. Any promotional free shipping offers will be clearly mentioned on the website.

Order Tracking
Once your order is shipped, you will receive a tracking ID via SMS, email, or WhatsApp (if provided). You can use this to track your order status.

Delivery Delays
While we strive to deliver within the estimated timeframe, delays may occur due to unforeseen circumstances such as weather conditions, courier issues, or high order volumes. 1R Automotive is not responsible for delays caused by third-party logistics providers.

Incorrect Address
Please ensure that your shipping address and contact details are accurate. We are not responsible for delays or failed deliveries due to incorrect or incomplete address information.

Failed Delivery Attempts
If delivery fails due to customer unavailability or incorrect details, the courier may attempt redelivery. Additional charges may apply in such cases.

Damaged or Lost Shipments
If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery. We will investigate and assist with a resolution.

Contact Information
1R Automotive
Chandrapuri Colony, L. B. Nagar
Hyderabad, Telangana 500074
Phone: +91 91103 00106
Secondary Phone: +91 93902 25991